mybet88 FAQ
Users of mybet88 ask a wide range of questions about how to open an account, deposit funds, place bets on Liga 1 and international football tournaments, access live-dealer tables, and withdraw winnings. This page covers the most common topics so you can find answers quickly without needing to contact our support team.
Below, we answer questions about account registration and KYC verification, payments via DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers, game rules and market settlement, account security, and how to reach our support team. If your question is not answered here, or if you need help with a specific issue, our support team is available via live chat, email, and contact form.
For detailed information about our terms of service, jurisdiction and legal notice, and privacy practices, please review our Terms of Use, Privacy Policy, and Legal Notice pages. Those documents contain binding terms and important legal disclosures about how we operate and how your data is handled.
FAQ topics covered on this page
- Account and registrationhow to open an account, KYC verification, password recovery, and account rules
- Payments and transactionsdeposit and withdrawal via e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment, online payment, e-wallet, mobile banking transfers
- Games and marketsfootball betting on Liga 1 and international tournaments, live-dealer tables, slots, and esports
- Support and account carelanguage support, account settings, and how to contact our team
To open a mybet88 account, you'll provide your email address, a username, a secure password, and your mobile phone number. During signup, you'll also verify your email by clicking a link we send to your inbox. After your account is created, you'll need to submit Know-Your-Customer (KYC) documents—a government-issued ID and a proof of address dated within three months. Our team reviews these documents and notifies you once your account is fully verified. Most accounts are verified within one business day.
To open a mybet88 account, you'll provide your email address, a username, a secure password, and your mobile phone number. During signup, you'll also verify your email by clicking a link we send to your inbox. After your account is created, you'll need to submit Know-Your-Customer (KYC) documents—a government-issued ID and a proof of address dated within three months. Our team reviews these documents and notifies you once your account is fully verified. Most accounts are verified within one business day.
You can update your account preferences—including your email, phone number, and password—by logging in and navigating to your account settings. From there, you can also manage push notifications, change your deposit and withdrawal methods, and view your KYC verification status. If you wish to take a break from your account temporarily, contact our support team via live chat or email and we can help you suspend activity for a set period. We're happy to assist with any account adjustments you need.
Payments and transactions
If a deposit does not go through, the payment provider—DANA, e-wallet, mobile banking, local payment, online payment, or your bank—will decline the transaction and the funds will stay in your wallet or account. mybet88 does not charge fees if a transaction fails. If a withdrawal is declined, it's usually because your payment method has reached a limit or because the payment provider has flagged the transaction. Contact our support team with details of the failed transaction and we'll investigate and help you resolve it. We typically respond within a few hours on business days.
Yes. mybet88 accepts bank transfers from e-wallet, mobile banking, local payment, and online payment. When you choose a bank transfer as your deposit method, we'll provide you with our receiving account details. Transfer the funds from your bank app and the deposit will appear in your mybet88 account within one to two hours on business days. Bank transfers are secure and settle reliably. We also offer faster payment via e-wallet, mobile banking, local payment, online payment, and e-wallet, which typically complete in minutes. Choose whichever method is most convenient for you.
Promotion codes (if and when available) are typically entered during the registration process or in your account settings under "Promotions" or "Bonus Codes." If you have a code, look for a text field labeled "Promo Code" or "Bonus Code" after you've set up your account or made a deposit. If you received a code via email or SMS, paste it into the appropriate field. If the code is valid and not expired, any associated offer will be credited to your account. If you're unsure about a specific code, contact our support team and we can help you apply it.
Games and markets
mybet88 covers major football leagues and tournaments including Liga 1 (Indonesia), Piala Indonesia, Piala AFF, Champions League, Premier League, La Liga, Serie A, Bundesliga, and Ligue 1. We also offer markets on international tournaments such as World Cup qualifiers and continental cups. For each match, we display odds for 1X2 (win/draw/loss), over/under goals, first goal, correct score, and other common betting types. Odds are updated in real time as the match progresses. You can view the full list of available matches and markets by opening the Football section on mybet88.
Our support team handles English and Indonesian. You can contact us via live chat, email, or contact form in either language and we'll respond in the language you use. Most inquiries receive a response within a few hours on business days. If you have an urgent issue—such as account lockout or a failed withdrawal—reach out via live chat and we'll prioritize your request. Our team is available to help with account setup, payment issues, game rules, and any other questions about mybet88.
To open a mybet88 account, you'll provide your email address, a username, a secure password, and your mobile phone number. During signup, you'll also verify your email by clicking a link we send to your inbox. After your account is created, you'll need to submit Know-Your-Customer (KYC) documents—a government-issued ID and a proof of address dated within three months. Our team reviews these documents and notifies you once your account is fully verified. Most accounts are verified within one business day.
Support and account care
Our support team handles English and Indonesian. You can contact us via live chat, email, or contact form in either language and we'll respond in the language you use. Most inquiries receive a response within a few hours on business days. If you have an urgent issue—such as account lockout or a failed withdrawal—reach out via live chat and we'll prioritize your request. Our team is available to help with account setup, payment issues, game rules, and any other questions about mybet88.
No. Each person is allowed only one account on mybet88. We use your email, phone number, and identity documents to enforce this rule. If we detect multiple accounts linked to the same person, all accounts except the first may be suspended. Using someone else's account is also prohibited. If you've accidentally created two accounts, contact our support team with your username and we can help you consolidate or close the duplicate account.