mybet88 Platform Privacy Notice
This page describes what data we collect when you use mybet88 and how we keep that data protected. When you create an account, deposit funds, place bets, or play games on our platform, you provide us with personal information—and we take responsibility for securing it, using it transparently, and respecting your privacy rights.
Our privacy practices comply with Indonesian data-protection standards and international banking regulations. We do not sell your data to third parties, and we do not use your information for marketing purposes without your consent. This notice explains what we collect, why we collect it, how long we keep it, and what rights you have.
If you have questions about your privacy on mybet88, contact our support team via live chat, email, or contact form. We're here to answer your concerns and help you understand how your data flows through our platform.
What Data We Collect on mybet88
When you sign up for mybet88, we collect your email address, username, password (hashed and encrypted), and phone number. During Know-Your-Customer (KYC) verification, we collect your full name, date of birth, government-issued ID number, and a digital copy of your ID and proof of address. We also record your IP address, device type, and browser information when you log in. This information helps us verify your identity, comply with banking law, and detect fraudulent access.
When you deposit or withdraw funds, we record the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), the amount, the date and time, and a transaction reference number. We do not store your full payment card details or bank account numbers—these are tokenised by our payment processor so only a secure reference is retained. When you place bets or play games, we record the bet amount, the market or game selected, the outcome, and your winnings or losses.
We also collect usage data: how often you log in, which games you play, your typical betting patterns, and any customer support inquiries. This helps us improve mybet88, detect unusual account activity, and provide you with better service. We do not track your location unless you explicitly enable location services on your device.
Data we collect and why
- Account details (email, password, phone) — to authenticate you and manage your account
- KYC documents (ID, proof of address) — to verify your identity and comply with banking regulations
- Payment information (method, amount, date) — to process deposits and withdrawals securely
- Betting and game history — to calculate payouts and detect fraud or system errors
- Usage data (login frequency, device info) — to improve mybet88 and detect suspicious activity
How We Use Your Data
We use your data primarily to operate mybet88, process your bets and game payouts, handle your deposits and withdrawals, and comply with Indonesian banking and gambling regulations. Our payment partners (mobile banking, local payment, online payment, e-wallet, and e-wallet providers) receive only the information necessary to execute your transaction—they never receive your full KYC documents or betting history.
We also use your data to detect fraud and account abuse. If we notice unusual patterns—for example, multiple logins from different countries in a few minutes, or betting patterns that suggest collusion with other users—we investigate and may restrict your account pending review. We share fraud alerts with our payment partners and, if legally required, with relevant authorities.
We may contact you via email or SMS to confirm your identity, notify you of account changes, inform you about withdrawals, or alert you to suspicious activity. We do not contact you for marketing purposes unless you have explicitly opted in. You can disable marketing emails and SMS notifications in your account settings at any time.
Third Parties and Data Processors
Our game providers (Allbet, slot studios) receive only your user ID and game-play data—they do not receive your personal identifying information. Our payment processors (e-wallet providers and banks) receive transaction details but not your KYC documents or betting history. Our hosting provider stores our servers, which may be located outside your jurisdiction; however, all data is encrypted in transit and at rest.
We do not share your data with advertising networks, social media companies, or data brokers. We may be required by law to disclose information to Indonesian authorities, banking regulators, or law enforcement—in such cases, we will notify you of the disclosure unless legally prohibited from doing so.
We encrypt your data, limit access to authorized staff, and audit our systems regularly to ensure your privacy is protected on mybet88.
Data Retention and Deletion
We retain your account data (name, email, KYC documents) for as long as your account is active. If you close your account, we retain certain data for seven years to comply with Indonesian banking law and to resolve any outstanding disputes. After seven years, we securely delete your personal information unless we are legally required to retain it longer.
Your betting and game-play history is retained for as long as your account is active and for three years after closure, to ensure we can investigate any disputes or complaints. Your payment transaction history is retained for seven years to comply with banking audit requirements. If you request deletion of your data before the retention period expires, we can delete non-essential information (such as browsing history) immediately, but we must retain your KYC documents and transaction records to comply with law.
Cookies and Tracking Technologies
We use cookies on mybet88 to remember your login status, store your language preference, and track your session. Cookies are small text files stored on your device that help us recognise you when you return. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you clear them).
We do not use cookies for advertising or third-party tracking. We do not sell cookie data to advertisers. You can disable cookies in your browser settings, though this may limit your ability to use mybet88 fully. We also use web analytics (such as server logs) to understand how users navigate our platform, but this data is aggregated and does not identify you personally.
Your Privacy Rights on mybet88
You have the right to access your personal data held on mybet88. Contact our support team and we'll provide a copy of your account information, KYC documents, and betting history within ten business days. You also have the right to request correction of any inaccurate information. If you believe your data is incorrect (for example, a typo in your name), we'll update it in our system and notify our payment partners.
You have the right to request deletion of your data, subject to legal and regulatory requirements. We may not be able to delete transaction records or KYC documents if doing so would violate banking law. You also have the right to object to certain uses of your data—for example, you can opt out of marketing communications or disable push notifications.
If you believe we have violated your privacy rights, contact our support team. We'll investigate and respond within ten business days. If you are dissatisfied with our response, you have the right to file a complaint with the Indonesian data-protection authority or the regulatory body in your jurisdiction.
Security and Data Protection
We encrypt all data in transit using TLS 1.2 or higher. Your password is hashed using industry-standard algorithms so we cannot see it, and we cannot recover it if you lose it. Your KYC documents are scanned, verified, and then stored in a secure encrypted archive that only our compliance team can access. We do not store full payment card or bank account numbers—only tokenised references.
Our staff who handle sensitive data (such as KYC reviewers or payment processors) have undergone background checks and are bound by confidentiality agreements. We audit our systems regularly and conduct annual penetration testing to identify and fix security vulnerabilities. If we discover a data breach, we will notify you within 72 hours and provide guidance on how to protect your account.
Changes to This Privacy Notice
We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We'll notify you of material changes via email or in-app notice at least seven days before the change takes effect. Your continued use of mybet88 after the update signifies your acceptance of the revised privacy notice.
If you have questions about how we handle your data, our support team is available via live chat, email, or contact form. We're committed to transparency and are happy to explain any aspect of our privacy practices.